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livespeed operates under a defined set of terms that govern how your account, transactions and access to the platform work. Whether you fund your wallet through Nagad, Upay or Bank Transfer, these terms set out your rights and our obligations — read them before you start.
Access to livespeed and the services available through it — including wallet funding via Nagad, Upay and Bank Transfer — depends on the laws and regulations that apply in your location. We do not make representations about the legality of accessing this platform in every jurisdiction. It is your responsibility to confirm that using this service is permitted under the laws of your region before opening an account or making any transaction. Our terms are written in English and that version governs in any dispute. Where a translated version exists, it is provided for convenience only. By creating an account and using any part of the platform — including the games lobby, sportsbook or payment features — you confirm that you have read, understood and agreed to these terms in full. We may update these terms from time to time. When we do, we will post the revised version on this page with a note of the change date. Continued use of the platform after an update means you accept the revised terms. If you do not agree with a change, you should stop using the platform and contact our support team to discuss your account.
These terms apply specifically to your use of livespeed — your account, the transactions you make and the content you access through the platform. They do not extend to third-party services you may reach through links on our site, and they do not override the laws of your local jurisdiction.
These terms govern how you open, use and close your livespeed account, including identity verification steps and the conditions under which access may be restricted or suspended.
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer are subject to these terms. Transaction records visible in your account history are the authoritative reference for any payment query.
The games lobby, sportsbook markets and promotional content on this platform are covered by these terms. Content is subject to change and availability may vary depending on your eligible region.
Payment providers, game studios and any external sites linked from this platform operate under their own terms. livespeed is not responsible for the policies or practices of those third parties.
You have clear, actionable rights when it comes to your account and the data we hold. You can review your transaction history directly from the account dashboard — every deposit and withdrawal processed through Nagad, Upay or Bank Transfer is logged there with a timestamp and reference number. If you spot an error in your account details, you can update most fields from the account settings page; for changes that require verification, our support team handles those requests. If you have a question about how your data is used or want to raise a concern about a transaction, you can reach us through the contact routes listed on this page. We aim to acknowledge every query and route it to the right team. Your right to request a review of any account decision is available as long as your account remains active and in good standing.
Open the transaction history section of your account to see a full log of deposits, withdrawals and account activity. Each entry carries a reference number you can use when contacting support.
Update your contact information and preferences from the account settings page. Changes that affect identity verification require support confirmation before they take effect.
Use the support contact routes on this page to submit a query about your account, a transaction or this policy. Include your account reference and the relevant transaction ID where possible.
If you believe a decision about your account was made in error, you can request a formal review through our support team. We will confirm receipt and provide a response through the same channel.
If you have a question about these terms, your account rights or a specific transaction, use one of the contact routes below. Have your account reference ready when you get in touch — it helps us locate your records and respond accurately.
Open the chat widget from any page on the site to connect with the support team directly. Use this route for account queries, transaction questions and policy clarifications.
Send a detailed message to our support address listed in the account help section. Include your account ID and a clear description of your query for the fastest response.
The help centre covers common policy questions, account steps and transaction guidance. Check there first — many queries about terms, eligibility and account access are answered in full.
We take the handling of your information seriously. Here is how we approach the key areas that affect your data and the security of your account on livespeed.
We collect only the information needed to operate your account and process transactions through Nagad, Upay and Bank Transfer. We do not sell your personal data to third parties. How we use your data is set out in our privacy policy, accessible from the footer of this site.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function.
Your account is protected by the login credentials you set at registration. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately through live chat or email.
We retain account and transaction records for as long as required by applicable regulations and our internal policies. To request a change to how your data is held, or to ask about deletion, contact our support team with your account reference.
Answers to the questions we hear most often about account terms, eligibility and user rights on livespeed.
Access to livespeed depends on whether use of the platform is permitted under the laws of your location. These terms apply to all account holders in eligible regions. It is your responsibility to confirm that accessing the platform is lawful where you are before registering.
Your full transaction history — including every Nagad, Upay and Bank Transfer deposit and withdrawal — is available in the account dashboard once you are logged in. Each entry shows the amount, date, method and a reference number you can use for any support query.
Most account details can be updated directly from the settings page inside your account. Changes that affect your verified identity — such as your name or registered contact — require confirmation from our support team before they are applied.
When we revise these terms, the updated version is posted on this page. Continuing to use the platform after a change is posted means you accept the revised terms. If you disagree with an update, contact support to discuss your account before continuing to use the service.
Contact our support team through live chat or email with your account reference and a clear description of the decision you want reviewed. We will confirm receipt and route your request to the appropriate team. Responses are sent through the same channel you used to contact us.
Data queries can be sent to our support team via email or live chat. Include your account reference and specify what you are asking about — whether that is how your data is stored, how long it is kept, or a request to make changes. Our privacy policy in the site footer covers the full detail.