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Before you open an account or place a transaction on livespeed, these terms set out what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the region you are in — read through before you proceed.
These terms form the agreement between you and livespeed the moment you register and use the platform. They cover every action taken through your account — deposits via Nagad, Upay, or Bank Transfer; withdrawals back to the same wallet or account; bets placed on any market; and any communication you send through our support channels. By continuing to use the site, you confirm that you have read and accepted these terms in full. Eligibility is not universal. Access to livespeed depends on the laws that apply in your location and whether your region falls within our eligible territory. We do not make representations about legality in jurisdictions we have not verified. If local law restricts or prohibits online betting, it is your responsibility to check before you proceed. We may update these terms when our services change or when regulatory requirements shift. When that happens, we will notify you through the account dashboard or by the contact method you registered. Continued use after a notified update means you accept the revised terms. If you disagree with any change, the correct step is to close your account and stop using the platform before the update takes effect.
Understanding exactly where these terms apply — and where they stop — helps you know your position before you act.
These terms govern registration, login, identity verification, and any suspension or closure of your account. Actions taken through your signed-in session are fully within scope, including all deposit and withdrawal requests made via Nagad, Upay, or Bank Transfer.
Every financial movement tied to your account — deposits, withdrawals, pending balances, and transaction records visible in your account history — falls under these terms. Disputes about a specific transaction should be raised through our support route with your transaction reference.
The games, odds, markets, and promotional notices displayed on livespeed are part of the service covered here. We reserve the right to change, suspend, or remove any content at any time. Game availability may vary by region and is not a contractual entitlement.
Payment processors, game studios, and any external service you reach through a link on our site operate under their own terms. livespeed is not responsible for the conduct, availability, or policies of those third parties. These terms do not extend to them.
You have several practical options available to you at any point while your account is active. Your transaction history is accessible in full from the account dashboard — every deposit and withdrawal is logged with a reference number, date, and status. If you spot an entry that does not match what you submitted, raise it through our support channel with the reference number and we will investigate. Your registered details — email address, contact number, and preferred payment method — can be updated from the account settings page. Some changes, such as switching the wallet linked to your withdrawals, may require identity confirmation before they take effect. Follow the steps shown in the settings screen rather than contacting support first, as most updates complete without manual review. If you have a question about how a specific term applies to your account, you can submit it in writing through the support route. We will respond to the substance of the question, not just acknowledge receipt.
Open the transaction history section of your account to see a full log of deposits and withdrawals, including the payment method used and the current status of each entry.
Account settings let you update contact information and linked payment methods. Changes that affect withdrawal routing require identity confirmation as shown on the settings screen.
If a transaction record does not match your submission, contact support with the transaction reference number. We will review the record against our system logs and respond in writing.
Submit a written question through the support channel if any term is unclear in relation to your account. We will address the specific point you raise.
If you need to raise a question or concern about these terms, use the contact routes published on the site. We do not accept verbal commitments — all policy-related queries should be submitted in writing so there is a clear record on both sides.
Open the chat widget from any page while signed in to reach our support team. Use this route for account-specific questions where you can share your account reference directly.
Send a written query to the support email address listed in the Help section of your account. Include your account reference and the specific term or transaction you are asking about.
The Help section inside your account covers common policy questions, account steps, and transaction guidance. Check there first — many queries are answered without needing to contact the team.
We take the handling of your information seriously and apply consistent practices across all accounts on the platform.
Your account is protected by the login credentials you set at registration. We do not store payment credentials on our servers — transactions route through the payment processor directly. If you suspect unauthorised access, change your password immediately and contact support.
We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of the data we hold by submitting a written request through the support email.
The site uses cookies to maintain your session, remember preferences, and measure how pages are used. You can manage cookie settings through your browser. Disabling session cookies will affect your ability to stay signed in.
If you believe a term has been applied incorrectly to your account, submit a written request through the support email with your account reference and the relevant term. We will review and respond in writing within a reasonable period.
Answers to the questions we hear most often about how these terms work in practice.
These terms apply to anyone who registers and uses a livespeed account. By completing registration and using the platform — including making deposits via Nagad, Upay, or Bank Transfer — you confirm that you have read and accepted them. Eligibility depends on your location and local law.
We will notify you of any material change through your account dashboard or the contact method you registered. If you continue using the platform after the notified effective date, that counts as acceptance. If you disagree, close your account before the update takes effect.
Access depends on the laws that apply in your location. We do not confirm legality in every jurisdiction. It is your responsibility to check whether online betting is permitted where you are before you register or deposit.
Open your transaction history in the account dashboard and locate the entry in question. Note the reference number, then contact support through live chat or the support email with that reference. We will review the record against our system logs and respond in writing.
Go to account settings and follow the steps shown there to update your linked wallet or bank account. Changes that affect withdrawal routing — such as switching from Nagad to Bank Transfer — require identity confirmation as described on the settings screen.
The current version of these terms is always available on this page. If you need a copy for your records, you can save or print this page directly from your browser. For questions about a specific clause, contact us through the support email with your account reference.